The impressions

Emerging trends in e-commerce

 

Voice search

With such a fast-growing and changing industry, it’s never been more important to have a voice that is at the top of its game. Voice assistants are becoming more common and the voice search market is growing. Voice search is a type of search that looks for the exact phrases. This becomes more popular as voice assistants that are powered by AI get better at understanding human speech with less time and effort.

AI-assisted upselling and cross-selling.

Based on machine learning skills, artificial intelligence (AI) is great for predicting shopping habits of individual visitors to your website. Though it is not yet at the state of complete customization, AI has many useful modules to assist retailers in cross-selling and upselling.

Additional payment options

Don’t overlook new payment options that can reduce your business’s administrative burden and increase customer conversion rates. One such option is the pay plan, which offers no fees and will allow consumers to buy without any hassle on your checkout process.

Highly optimized websites to
maximize conversions.

Keep an eye on marketing trends by testing different versions of your webpage. A-B testing gives you valuable insights into how changes to design, customer experience or layout will affect your sales.

Additional online advertising
competition.

Expect to pay more on popular keyword search terms and product listing ads for common items. Growth in the ecommerce means more brands are advertising their online stores, meaning more competition for eyeballs online.

Augmented reality to visualize
purchases.

As AR technology becomes more prevalent on ecommerce websites, businesses should be on the lookout for opportunities to add down the line. One specific case is when customers need visual proof of a new item they are considering purchasing. Imagine how companies would do if this technology was widely available—customers won’t have to guess what a new couch would look like in their living rooms.

More personalized marketing
and products.

Personalized customer service and tailored products and services mean giving individualizing and customized experiences. While these customizations take time to develop, intelligent machine learning optimization is providing a good alternative for tomorrow’s enterprise success.

Instant analytics and machine learning to
optimize sales

Understanding how and where prospective customers abandon your shopping cart is essential for companies. You can minimize cart abandonment and the bounce rate of web pages with real-time data through analytics tools coupled with machine learning. Newer analytics platforms give you live results, which is coupled with machine learning to better understand customer interactions.

Seamless online purchases.

In order to sell your products and appeal to niches that might know you through social media, there are additional channels that can be used. Even Instagram now offers a payment option for larger brands which makes it an attractive option from consumer companies wanting to advertise goods without ever leaving the app.

Direct-to-consumer businesses
continue to flourish.

With this time-sensitive platform, you can make your deliveries and rectify customer service and marketing issues natively. Ultimately, prioritizing consumers will help attract and engage with current and potential customers.

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