PERSONAS :
To build the right eCommerce strategy, you need to know your buyer- this is where ‘persona’ comes in. It is a group of people who demonstrate similar behavior while buying. The power of personas in eCommerce marketing cannot be understated- it is used to understand the motivations behind purchases of specific marketing segments to be able to tailor your strategy to the right persona. Gender, age, profession, financial capability, leisure time, interests and intent and crucial factors in determining a persona.